Gemma Thong

Absolutely. Every order is shipped in plain, unbranded packaging with no logos or product names visible. We respect your privacy — only your name and shipping address appear on the label.

Orders are usually processed within 1–3 business days.

Delivery time depends on the item:

• Most products arrive within 2–4 business days.
  
• A few select items may take up to 1 week to ship, as they are sourced from our international suppliers.
  
  You’ll receive tracking information by email as soon as your order ships.

For hygiene and safety reasons, all sales are final. We don’t accept returns or exchanges once an item has shipped.

If your product arrives damaged or defective, just email us within 48 hours of delivery at hello@adultbx.com with photos, and we’ll make it right.

Yes — we use secure, PCI-compliant payment gateways with SSL encryption.

Your card details are never stored on our servers.

We take data protection very seriously to ensure your shopping experience is completely private and safe.

Not yet — currently, we only ship within the United States.

We’re working on expanding international shipping in the near future, but for now, our focus is fast, reliable U.S. delivery.